J1440 Plumbing 937-900-9840

Terms & Conditions

Last updated: September 20, 2026  ·  J1440 Plumbing (14/40 Pub Investments, LLC)  ·  j1440plumbing.com

1. Program Description and Acceptance of Terms

J1440 Plumbing is a trade name of 14/40 Pub Investments, LLC. 14/40 Pub Investments, LLC, doing business as J1440 Plumbing ("Company," "we," "our," or "us"), operates one or more text messaging, email, and call programs (collectively, the "Programs") to communicate with customers and prospects regarding our services. These Programs may include, without limitation: service-related alerts and reminders; customer support and scheduling updates; post-project follow-up communications, including satisfaction surveys, Net Promoter Score (NPS) collection, qualitative feedback about completed work, and invitations to leave public reviews on third-party platforms; and, where permitted, limited informational or promotional messages related to our services.

By providing your contact information (including your mobile phone number and email address) and opting in to receive messages from us, or by using our Website or services, you agree to these Terms & Conditions and our Privacy Policy (together, the "Terms"). If you do not agree, please do not enroll in any Program or use the Website.

Program Name: J1440 Plumbing Alerts

Brand: J1440 Plumbing (14/40 Pub Investments, LLC)

Message Types: (a) service and transactional texts about your request, estimate, appointment, or completed job, including confirmations, reminders, follow-ups, and survey or review requests; and (b) only if you separately opt in, marketing and promotional texts about our services and offers.

Message Frequency: Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

2. Message Frequency and Charges

Message and data rates may apply. Message frequency may vary based on your interactions with us and which Programs you join (for example, number of projects, survey requests, or inbound inquiries). Your wireless carrier may charge you for text messages according to your mobile plan. You are responsible for any such charges.

3. Opt-In and Opt-Out

You may opt in to receive text messages from us through the chat widget on our Website. Marketing and promotional texts require a separate, optional consent checkbox inside the chat widget. That checkbox is unchecked by default, is not required to use the chat or to request service, and you may decline it and still receive service. You may also opt in by requesting text updates during a service interaction or otherwise agreeing to receive communications.

Opt-Out Instructions (STOP): To stop receiving text messages from a Program, reply "STOP" to any message we send you. After you send "STOP," we may send you a one-time confirmation message to confirm that you have been unsubscribed from that Program. After this, you will no longer receive messages from that specific Program, but you may still receive messages from other Programs you have joined (unless and until you opt out of those Programs as well).

Rejoining Instructions: If you have opted out and would like to rejoin a Program, you may opt in again by submitting a form or chat on our Website that includes consent language or by contacting us using the information in Section 6 and requesting to be re-enrolled.

Help Instructions (HELP): If you need assistance with a Program, reply "HELP" to any message or contact us using the information in Section 6 (Customer Support).

You may also contact us directly using the information in Section 6 to request that we stop sending messages via SMS, email, or phone.

4. Carrier Disclosures

Carriers are not liable for any delayed or undelivered messages. Availability of a Program and performance of message delivery may be affected by your carrier's coverage and network conditions.

5. Post-Project Survey and Review Requests

After a project or service is completed, we may contact you by phone, SMS/MMS, or email to: request that you complete a satisfaction survey; collect a Net Promoter Score (NPS) or other rating regarding your experience; gather qualitative feedback about the work that was performed; or ask you to leave a review on public platforms (such as online review or social media sites), at your discretion.

Your participation in surveys, feedback requests, or public reviews is voluntary. Declining to participate will not affect your ability to receive services from us.

6. Customer Support and Contact Information

If you have questions about these Terms or any Program, or if you need help, contact J1440 Plumbing support:

You may also reply HELP to any text message for assistance.

7. Compliance

Our Programs are operated in compliance with applicable industry standards and guidelines, including CTIA Messaging Principles and Best Practices, and applicable federal and state laws, including the Telephone Consumer Protection Act (TCPA).

8. Privacy Policy

For more information about how we collect, use, and share your information, including information collected through the Programs and the Website, please review our Privacy Policy at https://j1440plumbing.com/privacy.